FAQ
Questions, answered clearly.
Playback, connected accounts, tracking APIs, skip data, privacy, and platform details without the fluff.
General
What is StrexoPlayer?
StrexoPlayer is a neutral media player built for smooth playback, stream switching, subtitle controls, connected tracking APIs, and skip data. It is designed to be a strong player first, with integrations that keep your watch state connected across the services you choose.
Which APIs does StrexoPlayer integrate with?
StrexoPlayer integrates with Trakt, Simkl, AniList, the Stremio API, IntroDB, TheIntroDB, and AniSkip. These services are treated as optional integrations rather than one service being the center of the product.
Does StrexoPlayer provide content?
No. StrexoPlayer is a media player and API-integrated watch experience. It does not sell, host, or provide media content. Playback and metadata depend on the sources and accounts you connect.
Is StrexoPlayer affiliated with any API provider?
No. StrexoPlayer is independent and is not endorsed by Trakt, Simkl, AniList, Stremio, IntroDB, TheIntroDB, or AniSkip.
Tracking APIs
Does StrexoPlayer support Trakt, Simkl, AniList, and Stremio API tracking?
Yes. StrexoPlayer supports connected tracking workflows for Trakt, Simkl, AniList, and the Stremio API. Depending on the service, this can include progress, history, scrobbling, or library-related watch state.
Do I need to connect every service?
No. Connect only the services you use. StrexoPlayer should work as a player without requiring every available integration, and connected features only apply to the accounts you choose to sign in to.
Why is my progress not syncing?
Check that the relevant account is connected in StrexoPlayer settings and that the item being played can be matched to the service you want to update. If one service updates but another does not, reconnect the affected account and try again.
Skip Data
Does StrexoPlayer support IntroDB, TheIntroDB, and AniSkip?
Yes. StrexoPlayer can use IntroDB, TheIntroDB, and AniSkip timing data when a match is available for the item you are watching. If timing data is available, skip controls can appear during playback.
Why does skip not appear for every episode?
Skip controls depend on available timing data and reliable item matching. Some shows, episodes, releases, or anime entries may not have matching skip data yet.
Security
How are credentials and tokens handled?
StrexoPlayer uses the authentication flow required by each connected service. Where a service supports OAuth, StrexoPlayer uses that flow. Session tokens may be stored locally on your device so you stay signed in, but your connected account data is not sold or shared for advertising.
Does StrexoPlayer track or sell my watch data?
No tracking or analytics data is sold or shared for advertising. API calls are made to the services you explicitly connect so StrexoPlayer can deliver the features you enable.
Playback
Can I switch streams during playback?
Yes. StrexoPlayer includes an in-player stream browser so you can move to a different source without backing out and restarting playback.
Are there Dolby Vision or HDR issues?
HDR and Dolby Vision support depends on the playback path, stream format, and your device's hardware capabilities. If you run into a specific issue, report it in Discord with your device model and stream type.
Why is playback stuck on "starting stream"?
This usually means the stream URL is taking too long to resolve or has failed. Try switching to a different stream using the stream browser inside StrexoPlayer.
Platforms
Is StrexoPlayer available on the App Store or Play Store?
Not yet. iOS is currently distributed through TestFlight at testflight.apple.com/join/GCKvsej5. Android TV is available as a direct APK download from GitHub releases.
I have an issue that is not covered here
Join the StrexoPlayer Discord server for direct support. Please include your platform, the type of content you were trying to play, connected services involved, and what you expected to happen versus what actually happened.